Privacy Policy
Last updated October 9, 2026
UnblurPix is operated by Arrayon Inc., 30 N Gould St Ste R, Sheridan, WY 82801, USA (“we”, “us”). This policy explains what we collect when you use unblurpix.com, why, who processes it for us, how long we keep it and what you can do about it. Questions go to hello@unblurpix.com.
The short version
- Your photos are used only to make your results. Free photos and results are deleted after 24 hours; if you used credits, after 7 days.
- We don’t use your photos to train AI, and we pick AI providers that don’t allow training on them either.
- We don’t sell your personal information, and we don’t show ads.
- Analytics cookies are optional. In the EU, EEA, UK and Switzerland they stay off unless you accept them.
What we collect
Photos and results. The images you upload, any area you crop or paint, and the results the AI makes. Browser tools such as Compress GIF run entirely on your device; those files never reach us.
Account details. Your email address, your Google account ID if you sign in with Google, and a scrambled (hashed) version of your password if you set one. We never see your Google password.
Credits and payments. Your credit balance and history, your plan, and order details from our payment partner: what you bought, the amount, the currency and the country. Card details go straight to the payment partner; we never receive them.
Usage and security data. Which tool, mode and quality you used, how long jobs took, errors, and when you visited. To run the daily free limit and stop abuse we store a random guest ID in a cookie, plus scrambled versions of your IP address range and of basic device details. We can’t turn these back into your IP address or device.
Messages. What you write to us by email.
How we use it
- To run the tools you ask for and show you the results.
- To keep your account, credits and plan working, including sign-in codes we email you.
- To take payments, send receipts and handle refunds and chargebacks.
- To enforce the free limits and protect the service from fraud and abuse.
- To understand, in aggregate, which tools help and where pages break, so we can improve them.
- To answer your messages and meet our legal and tax obligations.
Our legal bases under the GDPR are: performing our contract with you (running the service), our legitimate interests (security, abuse prevention, improving the service), your consent (analytics cookies) and legal obligations (tax records).
AI processing and training
To make a result, your photo is sent to an AI model through kie.ai, which runs models from providers such as Google and ByteDance. They process the photo only to return the result to us. We don’t use your photos to train AI, and we pick AI providers that don’t allow training on them either. AI results can change details of a photo, so check anything important against your original.
Who processes your data for us
| Service | What it does for us | What it receives |
|---|---|---|
| Cloudflare | Hosting, file storage, sending sign-in emails, bot checks (Turnstile) | Everything you send to the site, including photos |
| kie.ai, and the model providers behind it such as Google and ByteDance | Running the AI models | The photo, your crop and instructions for that job |
| Waffo | Payments, as merchant of record | Your email, what you buy, payment details |
| Google Analytics | Visit statistics, only with consent where required | Pages viewed, events, a random browser ID |
| Microsoft Clarity | Anonymous page-use recordings, only after you accept analytics | Clicks, scrolls and page layout, with text and photos masked |
These companies act on our instructions and may not use your data for their own purposes beyond what their own law and security duties require. We don’t share your data with anyone else, except when the law requires it or to protect people from harm.
How long we keep it
- Free photos and results: deleted 24 hours after upload.
- Photos and results from jobs that used credits: deleted after 7 days, so you can come back to them.
- Download links: private, and they stop working after 60 minutes.
- Account, credit history and plan: until you delete your account.
- Orders: kept for tax and accounting as long as the law requires, without your name or email once you delete your account.
- Job records without photos: kept to run limits and fix problems, and stripped of your identity when you delete your account.
Cookies
We use a few cookies that the site needs to work, and analytics cookies only if you allow them. You can change your choice at any time with Cookie settings at the bottom of every page.
| Cookie | Why | Type |
|---|---|---|
upx_sess | Keeps you signed in | Essential |
upx_in | Tells pages you are signed in, before they load your account | Essential |
vid | A random guest ID for the daily free limit | Essential |
upx_consent | Remembers your cookie choice | Essential |
| Cloudflare Turnstile | Checks that a visitor is human before sign-in and processing | Essential |
_ga, _ga_* | Google Analytics visit statistics | Analytics |
_clck, _clsk | Microsoft Clarity page-use statistics | Analytics |
If you are in the EU, EEA, UK or Switzerland, analytics cookies stay off until you choose Accept. Elsewhere they are on by default and you can turn them off in Cookie settings.
Children
UnblurPix is not meant for children under the age of 13, and we don’t knowingly collect personal information from them. If you believe a child has given us personal information, write to us and we will delete it.
Your rights
Depending on where you live, including under the GDPR in Europe and the CCPA in California, you can ask to see, correct, download or delete your personal information, object to or limit how we use it, and withdraw consent. You can delete your account yourself on the account page; this deletes your photos, results and credits right away. For anything else, email hello@unblurpix.com. We will not treat you differently for using these rights. If you are in Europe, you can also complain to your local data protection authority.
We don’t sell personal information and don’t share it for cross-context behavioral advertising.
Data transfers and security
We and our providers process data in the United States and other countries. Where the law requires it, we rely on the transfer safeguards our providers offer. Files are stored privately and reached only through short-lived signed links, connections are encrypted, and passwords are stored only as salted hashes.
Changes
If we change this policy, we will update the date at the top, and tell signed-in users by email when the change matters.